Senior Customer Care Officer needed at eThekwini Municipality
Job title : Senior Customer Care Officer
Job Location : KwaZulu-Natal, Durban
Deadline : April 25, 2025
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Key Responsibility Areas
- Oversees the efficient and effective performance of a designated one stop shop.
- Responsible to supervise and monitor the performance at satellite centres.
- Compiles annual estimates for capital and operational needs in conjunction with the Manager.
- Monitors and controls expenditure within the units approved estimates.
- Interacts with relevant stakeholders.
- Deals with disciplinary and grievance issues.
- Attends to related tasks.
Essential Requirements
- Diploma (NQF Level 6) in the Administrative field.
- Valid motor vehicle driving license.
- 4 years relevant experience in customer and client care.
- Computer Literacy.
Preferred Requirements
- Degree (NQF Level 7) in the Administrative field.
- 5 Years relevant experience.
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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