Job Responsibilities

• Oversee the operation, maintenance, and procedures of our enterprise Storage and Backup environment.
• Lead a team of Managers and senior server engineers, fostering a collaborative and efficient work environment.
• Develop and implement strategies for Storage and Backup optimization and increased efficiency.
• Ensure the security and integrity of the Storage and Backup environment.
• Coordinate with other IT teams and departments to meet organizational goals.
• Manage all support activities to maintain a highly stable and available enterprise environment

Job Responsibilities Continue

• Managed Financial and Business ResultsEnsure that all individual and department results are delivered within budget to deadlines
• Ensure budget targets are met by effectively executing and complying to Divisional billing requirements and target
• Ensure that transparent transfer pricing for provision of products and services for the business area are  being followed through
• Activity Justified Transfer Pricing (AJTP) model (aligned to GT service model) by  establishing costs, prices and conditions
• Ensure effective  targeted cost recovery through monitoring and ensuring all times are captured by staff on a weekly basis
• Ensure quality projects / processes / systems delivered on time and are fully aligned to Nedbank’s business requirements
• Provide agreed information, resources, professional advice and  strategic contribution to relevant stakeholders on time, in budget, within quality standards
• Ensured that all individual and department results were delivered within budget to deadlines
• Delivered services to client expectations and Nedbank standards
• Quality projects / processes / systems delivered on time and were fully aligned to Nedbank’s business requirements
• Provided agreed information, resources, professional advice and strategic contribution (on time, in budget, within quality standard)
• Managed Stakeholder Relationships
• Deliver services on client expectations and Nedbank standards  by ensuring the Service Level Agreement, Operational level agreements ,  contractual agreements,  and project schedules are met as stipulated
• Advise and consult  to clients by  providing professional solutions that meet the requirements of the clients business needs
• Ensure that professional solutions delivered within agreed parameters and timelines
• Ensure that Professional solutions demonstrate a balance of best of breed and return on investment for the client
• Enable the building of commercially viable relationships with clients by providing quality advice to clients
• Monitor and manage client, service providers/ vendors, partners and  other stakeholder expectations
• Actively engage to establish trust and respect of department members, direct reports, stakeholders & manager/s through active engagement with all parties
• Delivered best practice services to client expectations
• Monitored and managed client, service providers, partners and other stakeholder expectations, built long term relations
• Proactively supported and shared information and knowledge with peers in own and other departments and functionsTrusted and respected by department members, direct reports and manager/sEffective communication and relationship networks upwards, downwards, sideways and outwards  
• Managed Internal ProcessesOperationalise Divisional Strategy by ensuring all supervisors and first line managers understand and prioritise work in alignment to Divisional Strategy
• Empower First line managers and effective performance measures that are empowering and aligned to strategy by clearly defining their roles and responsibilities
• Ensure professional field is leveraged to enable strategy and that proposed solutions related to field are embedded in strategy
• Select appropriate professional frameworks, methods/ supporting technologies in line with Agreed Architecture and expected return on investments
• Manage multiple assets through the development, implementation, review of strategies and planning for area

Minimum Experience Level

• 5 -10 years Management
• 3 – 5 years Technical
• Technical knowledge of an Enterprise Storage Environment
• Expertise in daily operational duties and function of a Storage and Backup team.

Essential Qualifications – NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Tertiary Qualification/ formal accreditation in Professional field
• MMP/SMP / MM  or equivalent
• BSC Computer science
• BComm Information Technology
• Post graduate management qualification
• MBA