Ideal candidates will be responsible for:

• New Business sales: Personal Lines and Commercial Lines
• Client services, renewals and amendments
• Building own portfolio
• Prospecting of new opportunities
• Addressing client needs by offering the relevant solutions and products available
• The purpose of the role is to provide new and existing clients with professional and relevant financial Short-Term Insurance advice and products (sales) that are suited to their needs and requirements.

Minimum Requirements:

• Matric / Grade 12
• Relevant qualification Short term insurance – NQF 4 or if applicable, FAIS credits
• At least 2 years sales experience in short term insurance (Personal lines and Commercial lines)
• RE5 required
• Good written and verbal communication skills
• Clear credit & criminal record
• Own transport and drivers’ license

What will you do?

• You will provide new and existing clients with professional and relevant financial advice, planning, and products (sales) suited to their needs. You will be responsible for procuring sustainable, high-quality business in line with the targets set. Additionally, you will build and maintain a portfolio of clients, ensuring long-term relationships that foster loyalty to the brand and generate ongoing advice and sales. This role offers the opportunity to earn recurring commission, further rewarding your efforts in maintaining and growing your client base. All activities must be undertaken in a compliant and ethical manner, supporting the ongoing growth and sustainability of the Sanlam Group business and brand.

What will make you successful on this role?

• Consistent performance meeting minimum production requirements.
• Building a strong pipeline through effective prospecting.
• Applying technical insurance knowledge and principles of risk management to maintain a profitable portfolio.

Undertake Relevant Behaviours To Attain Targets Relating To

• Adhering to compliance and ensuring comprehensive Record of Advice completion.
• Promoting the Sanlam and Santam brand.
• Treating customers fairly in all client engagements.
• Aligning the role to your personal career aspirations.

Responsibilities:

• Networking, prospecting, and lead generation.
• Face-to-face interactions, social or business, to create business opportunities.
• Prospecting new clients through creative opportunities such as business/social networks, associations, or ad hoc presentations.
• Turning trusted relationships into business relationships.
• Strengthening existing relationships by increasing the current service.
• Using existing sources to establish opportunities across Sanlam businesses.
• Personalized client value propositions.
• Marketing on social media.
• Mining of existing client base to identify marketing gaps and sales opportunities within the middle-high and affluent market.
• Structuring and implementing focused campaigns with new or existing clients in the defined market.
• Requesting active and ongoing leads and referrals from others.
• Monitoring and responding to client needs, discussions at renewal, managing unpaid premiums of clients, and cancellations.

Client consultations and sales:

• Ensure all client interactions are compliant in terms of disclosures and advice given (provide written/electronic information required for compliance).
• Undertake comprehensive fact-finding with each client to lift needs and priorities. Document these findings.
• Conduct a financial needs analysis, using the relevant e-tools/instruments or systems, to ascertain the client’s short term insurance needs.
• Present short-term insurance solutions to the client professionally and competently aligned to Treating Customers Fairly.
• Use relevant processes and system tools to capture analysis information and update records accordingly.
• Review client’s portfolio annually with a full Record of advice.

Client Service:

• Ensure all client interactions are ethical, courteous, and professional.
• Managing client’s claims needs from registration to settlement.
• Strive for excellent, value-added service to clients so that they do not seek competitor products or services.
• Undertake continuous learning in terms of knowledge, skills, and market/industry issues to service clients within the defined market.
• Initiate long-term client relationships and maintain a relational focus.

Monitoring, updating, and reporting (weekly/monthly):

Document and present the following activities:

• Number and profile of contacts, appointments, consultations.
• Issued business and revenue against targets.
• Update client details on records.