Transport Controller Job at DHL Supply Chain

Key Responsibilities

• Accountable for the end-to-end execution of transport operations, including planning, coordinating, and expediting the movement of goods and fleet assets from loading through to final delivery and collection.
• Ensures optimal utilization of vehicles and drivers through effective route planning, scheduling, and real-time monitoring to meet service commitments, operational excellence, and business velocity requirements.
• Ensures accurate execution and control of transport activities by maintaining complete and accurate transport documentation and system data, including trip sheets, PODs, fuel usage, and Combined Load Registers.
• Proactively identifies, manages, and escalates operational deviations such as delays, breakdowns, non-conformances, and compliance risks, ensuring timely resolution and minimal service disruption.
• Accountable for ensuring full compliance with DHL Supply Chain policies, SOPs, OSHAC, legislative requirements, and health and safety standards.
• Provides clear operational direction and support to drivers and stakeholders, ensures effective communication of instructions, manages incident and accident reporting, supports change initiatives,
• Maintains service continuity during leave periods to consistently deliver safe, efficient, and customer-focused transport operations.

Qualifications

• Matric
• Degree/ Diploma in Logistics/ Transport Management (advantageous)

Experience

• 1-3 years experience in transport/ logistics environment

Skills/Competencies 

• Excellent communicator (Verbal & Written)
• Interpersonal skills
• Self-driven – can work independently
• Self-disciplined and organized

Languages

• English - verbal and written