Product Manager – MVNO, Rewards and Referrals Job at Weaver Fintech Ltd

Role Overview 

• The absolute legend of a Product Manager we're seeking will be responsible for working within the Product development team to deliver new initiatives, enhancements, and resolve issues with a full understanding of the product development life cycle and have a track record of delivering changes, enhancements, and new functionality. 
• As a Product Manager, you will define product strategies, manage roadmaps, feature ROI and coordinate cross-functional teams to ensure successful delivery and continuous improvement. This role is central to driving innovation, customer satisfaction, and commercial impact across Weaver Fintech’s product portfolio. 
• You should have strong expertise in regulatory compliance (KYC/AML), telecommunications operations (MVNO), product management methodologies, and cross-functional stakeholder management. 

Weaver Fintech 

• Join an agile team at South Africa's fastest-growing fintech, where you'll work with disruptive payment solutions, AI adoption, and cutting-edge technology across our 3.7 million customer base within PayJustNow and Finchoice. Be part of a purpose-driven organisation making a real difference—driving the next wave of financial inclusion and transforming how South Africans access payments, credit, and mobile services. 

 Key Responsibilities

 Product Strategy & Planning 

• Define product vision, strategy, and goals in alignment with company objectives.
• Develop and maintain product roadmaps based on market insights, customer feedback, and business priorities.
• Conduct competitor analysis and identify opportunities for differentiation and growth.

Commercial Performance and Revenue Management 

• Develop business cases, revenue projections, and ROI calculations; track product feature payback periods and P&L performance to ensure financial targets are met. 
• Design and implement pricing models for features, bundles, and services that maximise revenue and margin; conduct pricing experiments and elasticity analysis to optimise feature pricing and packaging strategies. 
• Monitor feature adoption rates, ARPU impact, and customer lifetime value (CLV); analyse key commercial KPIs including adoption rates, conversion rates, and revenue attribution to drive growth opportunities. 

Delivery & Execution 

• Translate product requirements into clear specifications and user stories.
• Collaborate with engineering, design, and QA teams to ensure timely and high-quality delivery.
• Manage product launches and coordinate go-to-market activities with relevant stakeholders.

Stakeholder Engagement 

• Work closely with internal teams (e.g. c-suite, marketing, sales, operations, finance) to align product initiatives.
• Act as the voice of the customer, ensuring product decisions reflect user needs and expectations. 

Performance & Optimisation 

• Monitor product performance using data and analytics to inform improvements.
• Conduct A/B testing and experimentation to validate hypotheses and optimise features.
• Gather feedback and iterate on products to enhance usability, engagement, and value. 

Desired Qualifications & Competencies: 

• Proven Product Leadership in Regulated Environments: 5+ years of product management experience in fintech, telecommunications, or other heavily regulated industries with demonstrated ability to ship compliant products at scale 
• KYC/AML Domain Knowledge: Hands-on experience building or managing identity verification, customer onboarding, or compliance platforms with knowledge of regulatory frameworks (RICA / FICA) 
• MVNO or Telecommunications Industry Experience: Direct experience with MVNO operations, mobile service provisioning, SIM lifecycle management, or telecom regulatory compliance 
• Technical Proficiency & API-First Mindset: Strong understanding of API design, integration patterns, and platform architecture with ability to work closely with engineering teams on technical trade-offs and system design decisions 
• Data-Driven Decision Making: Track record of using analytics, A/B testing, and quantitative metrics to drive product decisions, optimize conversion funnels, and measure success across compliance and business KPIs 
• Cross-Functional Stakeholder Management: Demonstrated ability to influence and align diverse stakeholders including C-suite executives, legal/compliance teams, engineering, operations, and external partners (MNOs, regulators, vendors) 
• Customer-Centric Product Development: Experience conducting user research, gathering customer feedback, and translating compliance requirements into seamless user experiences that balance regulatory needs with friction reduction 
• Risk Management & Compliance Mindset: Understanding of risk-based approaches to KYC, fraud prevention frameworks, and ability to assess product decisions through a compliance-first lens while maintaining business velocity 
• Go-to-Market & Product Launch Experience: History of successfully launching B2B or B2C products in regulated markets including market analysis, competitive positioning, pricing strategy, and partnership development 
• Agile Methodology & Delivery Excellence: Proficiency in Agile/Scrum frameworks with experience managing product backlogs, sprint planning, and delivering iterative releases in fast-paced environments while maintaining high quality standards