Cash Centre Auditor Job at Fidelity Services Group

• Fidelity Services Group is looking for a Cash Centre Auditor to provide independent assurance that cash floats, cash-counting processes, reconciliations, documentation and cash-control procedures are accurately maintained and consistently applied across the Company’s branches and Cash Centres.
• The successful candidate will be responsible for conducting scheduled, spot and ad-hoc float counts and internal control reviews, verifying physical cash against approved records, identifying discrepancies and control weaknesses, and ensuring compliance with Company policies, procedures and operational standards.
• This role requires a high level of integrity, attention to detail, independence and sound judgement, as well as the confidence to identify and professionally report non-compliance or irregularities.
• The position is based at Head Office and requires extensive national travel to branches and Cash Centres.

Key Responsibilities

• Conduct physical float counts and cash verification at branches and Cash Centres.
• Reconcile physical cash against approved records and system balances.
• Conduct scheduled, spot and ad-hoc cash-control audits.
• Review cash-counting processes to ensure compliance with Company procedures.
• Verify that appropriate segregation of duties and internal controls are maintained.
• Identify, investigate and document cash discrepancies, shortages and overages.
• Review cash count sheets, reconciliations, registers and supporting documentation.
• Ensure that required policies, procedures and control documents are available and implemented.
• Identify procedural deviations, control weaknesses and potential operational risks.
• Compile accurate and evidence-based audit reports.
• Escalate material discrepancies, irregularities and control failures.
• Identify recurring issues and trends and recommend improvements.
• Work closely with Branch Managers, Cash Centre Managers and Operations Management.
• Maintain a high level of confidentiality, integrity and independence at all times.
• Provide feedback and recommendations aimed at strengthening cash-control processes across the business.

Minimum Requirements

• Grade 12 / Matric.
• Minimum 2–3 years’ experience in cash centre operations, auditing, cash management, compliance, risk or a related environment.
• Experience conducting cash counts, reconciliations or internal control checks will be advantageous.
• Experience within a Cash-in-Transit, cash processing or security services environment will be advantageous.
• Valid driver's licence.
• Willingness and ability to travel nationally, including occasional overnight stays.
• Ability to work flexible hours where operational requirements require.
• Strong computer literacy.
• Ability to work with confidential and sensitive information.

Key Competencies

• High integrity and ethical conduct.
• Strong attention to detail.
• Analytical and investigative thinking.
• Objectivity and independence.
• Excellent organisational skills.
• Strong communication and report-writing skills.
• Confidence to challenge non-compliance professionally.
• Strong problem-solving ability.
• Sound judgement and decision-making.
• Ability to work independently and under pressure.
• Strong interpersonal and stakeholder-management skills.
• A proactive approach to identifying risks and control weaknesses.

Deadline:15th October,2026