Customer Compliance Team Leader needed at Hollywoodbets
Job title : Customer Compliance Team Leader
Job Location : KwaZulu-Natal, Durban
Deadline : January 13, 2025
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With Hollywoodbets You Will:
- Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
- Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
- Grow with our development plans and culture that allows you to further your career.
You Bring:
- Valid driver’s license
- Minimum 2 years administration experience
- Minimum 2 years management experience in a similar function
- Matric (must have passed English and Maths)
A Bonus to have:
- Degree/Diploma in (compliance/auditing/legal)
- Own car
- Audit/Compliance/AML experience
What You’ll do for the Brand:
AML/Customer Compliance
- Work closely with the Customer Compliance Manager and the Compliance Manager.
- Contribute to the implementation of new and updated regulatory requirements.
- Perform enhanced due diligence reviews and reporting.
- Preparation and delivery of relevant training.
- STR and SAR reporting preparation and submission to the Nominated Officer.
- Thoroughly and timely review reports and other investigative leads that potentially identify suspicious activity.
- Investigate any possible fraud and conclude accordingly.
- Monitor and scrutinize all AML and responsible gambling risk reports to identify possible fraud.
- Looking after records of high-risk clients and report suspicious activities, if any.
- Ability to identify and escalate sensitive issues with discretion.
- Manage team performance in achievement of business objectives.
- Assist with preparation and relevant submissions for regulatory inspections and on-site reviews.
- Monthly and quarterly reporting.
- To remain completely independent and adhere to the confidentiality of the role.
Reviewing and Reporting
- Perform ongoing monitoring reviews as per documented processes.
- Work with business units to agree on findings, ratings and remedial action required.
- Produce finalized reports for all monitoring reviews conducted.
- Ensure that all monitoring reports are appropriate and include supporting evidence and/or documents.
- Follow up on recommended corrective actions, any outstanding monitoring issues and management actions.
- Ensure that all reports are saved appropriately.
Skills
- Analytical mindset and possesses leadership qualities.
- Good communication and people management skills.
- Able to manage multiple engagements and deadlines.
- Strong drive to excel professionally and ability to guide and motivate team members.
- Strong written and verbal command of English.
- Establish, maintain and strengthen internal and external relationships.
- Works under limited supervision with moderate latitude for initiative and
People
- Training of new team members.
- Promotion of a healthy and fair work environment.
- Adhere to the principles of an ethical, honest, transparent, fair work environment.
- Performance must be tracked by yourself, and the onus is placed on you to set up performance review meetings with the manager.
- Communicate in a professional manner.
Compliance, risk, and quality
- Enforcing company policies and procedures.
- Compliance with relevant laws, regulations, and affiliated professional standards.
- Ensure logical saving of all work, templates, etc. monthly and yearly such that each year’s financial records can stand on its own when enquiries/ investigations/audits take place.
- Produce high quality, neat, logical, succinct, easy to follow, easy to understand, formula linked work/templates/workbooks/financial models/recons/audits – of which is substantiated by facts with no numbers in the formulas.
- Summarize the detailed daily findings on the designated software or relevant workbook and submit a daily report to the Customer Compliance Manger
- Report suspicious behaviour and fraud findings immediately.
- Promote non-acceptance of kickbacks. Instances are to be reported immediately.
- All adhoc duties.
What You’ll Bring to the Team:
- Accuracy and attention to detail.
- Accountability
- Deadline driven
- Strong planning and high level of prioritizing.
- Open and clear communication skills.
- Strategic thinking and problem-solving ability.
- Exceptional time management skills.
- Customer care and service excellence.
- High energy and enthusiasm
- Strong reporting skills
- Great Business acumen
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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