Job role overview

  • Date posted

    October 6, 2026

  • Closing date

    November 6, 2026

  • Hiring location

    Eastern Cape Port Elizabeth

  • Experience

    3 - 5 years

Description

Description

  • To manage the Order-to-Cash process, including customer forecasting, sales order processing, inventory management for contract manufactured finished products, invoicing, and customer documentation. The role ensures accurate SAP transactions, and on-time deliveries through effective coordination with internal teams.

MAIN RESPONSIBILITIES

  • Manage the end-to-end Order-to-Cash (O2C) process for non-interfaced customers, including customer forecasting, purchase order goods receipting, sales order processing, and inventory transactions in SAP.
  • Ensure accurate and timely order processing, stock allocation, order release, invoicing, and customer collections.
  • Monitor and maintain inventory accuracy through regular reconciliations, stock adjustments, and proactive management of expiry risks and blocked stock.
  • Coordinate with Planning, Quality, Warehouse, Distribution, Finance, and Customer teams to ensure uninterrupted product supply and on-time delivery.
  • Maintain accurate customer and transaction master data within SAP.
  • Prepare, validate, and distribute customer status reports and documentation, including invoices, certificates, packing lists, and inventory reports.
  • Track, investigate, and resolve supply chain, inventory, and customer service issues to minimise business risk and enhance customer satisfaction.
  • Ensure compliance with company procedures, quality standards, safety requirements, and audit expectations.
  • Drive continuous improvement initiatives, support SOP development, and promote Right First Time (RFT) transaction accuracy.
  • Monitor and achieve key performance indicators (KPIs) relating to forecasting, order management, inventory accuracy, documentation accuracy, customer service, and operational compliance.

Requirements
Qualification:

  • Bachelor’s Degree or Diploma in Supply Chain Management or a related field.

Experience: 

  • 3–5 years’ experience in Supply Chain, a relevant field or Pharma.
  • ERP and inventory management experience required.
  • Pharmaceutical experience would be an advantage.

How to Apply

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