Role & Responsibilities:

• Maintenance and improvement of Quality Management System in line with IATF 16949:2016 and Customer Specific Requirements
• Site Administrator for Compliant Pro and Ease system
• Ensure document control within the CompliantPro System
• Maintain and co-ordinate Audit Schedules for System, Product, Customer, Third Party and Special Process Audits
• Conduct Internal Systems Audits for QMS according to the requirements of IATF 16949:2016 and Customer Specific Requirements
• Coordinate and Execute Third Party audits
• Timeous submission of certification / surveillance audit corrective actions, on the IATF CARA system
• Log and Issue all Corrective Actions resulting from audits, via the CompliantPro System
• Coordinate and drive all corrective actions resulting from audits
• Conduct effectiveness review of all corrective action close-outs
• Maintain and coordinate the Manufacturing Process Audits via the Ease System
• Raise IT Tickets for the Quality Department, CompliantPro and Ease systems, when required
• Maintain and co-ordinate various actions plans (e.g. Ford Q1 Action Plan, RFMEA, AB-MSA, etc.)
• Liaise with Ford STA on action plans relating to Ford Q1 Action Plan / RFMEA / AB-MSA
• Update Ford Covisint Site, when required (e.g. Ford GSDB, Special Processes uploads, etc.)
• Monthly update of the Dana Quality Dashboard.
• Daily, Weekly and Monthly reports for quality objectives, key plant performance indicators, CAPA, etc.
• Compilation of Annual Management Review
• Raise PR for Quality Department in Purchase Requisition System.
• Conduct plant wide training related to QMS / Quality Awareness
• Conduct CompliantPro system training for new employees
• Assist with vendor audits on request, and ensure formal record keeping and system update
• Assist with Supplier / Customer PPAP on request, and ensure formal record keeping and system update

Education & Experience Requirements:

• Bachelor’s degree or similar in Engineering or a related field
• IATF 16949:2016 First and Second Party Auditor Certificate
• Core Tools Certificate (APQP, PPAP, FMEA, MSA, SPC)
• 5+ Years experience working within Quality Management Systems
• Knowledge of Customer Specific Requirements (Ford / Toyota / Isuzu)
• Knowledge of 8D Process and various step (i.e. D0 – D8)
• Knowledge of the IATF CARA System.

Core Competencies:

• Strategy – Ability to think and act in a strategic way
• Can lead & act consistent with the company’s strategy and values
• Able to demonstrate strategic problem solving, good decision making and sound judgment based upon data
• Demonstrates sound business and technical acumen
• Shows a high degree of intellectual rigor during problem solving
• Talent – Ability to build and develop talent
• Demonstrates ability to develop self and others
• Shows evidence of continuous learning
• Demonstrates performance leadership
• Approach – Ability to demonstrate an effective approach to engagement and problem solving
• Actively present on the shopfloor promoting / educating / communicating regarding critical warranty impact on business
• Energised, enthusiastic and positive approach to every day
• Able to build trust and engage others
• Can build or contribute to an inclusive team environment
• Demonstrates strong interpersonal communications
• Exhibits a strong professional presence
• Results – Ability to achieve planned results
• Demonstrates a strong customer focus through planning, actions and communication
• Acts with initiative and urgency
• Shows the ability to be a change leader with adaptability and continuous improvement
• Ability to hold oneself and other accountable for results
• Demonstrates the ability to leverage all available resources to achieve results