Administrator Job at Apex Group

Role summary:

• We are seeking a proactive Administrator to join Apex’s Capital Markets team. This role requires the individual to take responsibility for the administration of a client portfolio whilst providing the highest quality of customer service.
• The candidate will have direct responsibility for servicing a large portfolio of offshore based clients and will work closely with the management team.

Key responsibilities:

• Be responsible for and working with the senior administrator managing a client portfolio including all aspects of administration & company secretarial matters.
• Manage the day-to-day client request and reporting.
• Communicate directly with clients and the manager to answer and resolve queries.
• Assisting with the organizing and supervising the execution of the income distribution and ongoing administration process (supported by a payment team).
• Ensure operations like subscription, redemptions and transfers are completed in a timely manner against set SLA monthly deadlines;
• Ensure all email queries are solved promptly and satisfactorily by monitoring client and fund manager emails;
• Ensure that responsibilities are done effectively and to agreed client, best practice, regulatory and statutory deadlines by closely working with senior administrator and managers in the team;
• Work with senior leadership to ensure the planning, coordination and completion of all regulatory obligations and administration requirements within strict deadlines for a portfolio of entities;
• Following customer specific procedures in relation to administration and reporting requirements for each entity;
• Assist the accountants in respect of the planning and coordination of audits and filing of annual statutory financials statements;
• Build detailed understanding of client portfolios, entity specific requirements and applicable statutory regulations/requirements and act as a source of guidance to other team members and to answer client queries;
• Assist with bank account openings and coordinate AML/KYC requests around the entity portfolio when required;
• Be aware of and assist with payment transactions for your client portfolio.
• Arrange and attend board meetings, prepare minutes, and maintain other appropriate records and logs;
• Prepare and implement customer-specific procedures in relation to the governance and reporting requirements for specific client structures.
• Manage a large client portfolio, including all aspects of administration and company secretarial matters.
• Preparation of documentation for signature;
• Ad-hoc administrative tasks as required. 
• Ensure adherence to internal policies, controls, and systems, including meeting any internal deadlines;
• Liaise with third parties such as lawyers, auditors, bankers, tax advisors, and alternative investment fund managers as required.
• Any other duties in the scope of the role that the company requires. Build key relationships with clients, respond swiftly to client requests, and manage client expectations;

Skills / experience:

• To be considered for this Administrator role, candidates should have at least 2+ years of experience in a fund administration role or relevant experience within financial services or law. An LLB, BCom, or a relevant business qualification is essential. Additionally, experience in corporate solutions, fiduciary services, legal work, or in-house company secretarial roles would be advantageous. Being an admitted attorney will further strengthen your application. A strong academic background in areas such as Chartered Secretary, Corporate Governance, Compliance, or similar fields is also desirable. You will also require the following:
• Proficiency in Microsoft Office (word, excel and outlook)
• Knowledge of the regulatory environment relating to fund management (some training will be provided)
• Willing to adapt and learn and work with a team
• Excellent communication skills, both written and verbal
• A basic understanding of AML requirements
• A working knowledge of Company Law and Corporate Governance advantageous
• Excellent organizational skills 
• Excellent attention to detail and accuracy
• Ability to obtain data from a number of sources and interpret accordingly. 
• Ability to work in a team environment, including with colleagues in other jurisdictions.