Production Supervisor – Hair Colour Manufacturing Job at Phakisa Group

Purpose of the Position

• To supervise daily production operations, ensuring production targets, quality standards, safety requirements, and cost objectives are achieved while maintaining compliance with GMP, ISO, and company procedures.

Minimum Qualifications

• Grade 12 (Matric)
• Diploma or Degree in Production Management, Operations Management, or a related field (preferred)

Experience & Skills

• Minimum 3 years' experience as a Production Supervisor in an FMCG, cosmetics, pharmaceutical, or chemical manufacturing environment.
• Experience in hair colour or powder manufacturing will be advantageous.
• Strong leadership and people management skills.
• Good understanding of GMP, ISO 9001, Occupational Health & Safety, Lean Manufacturing, and Continuous Improvement methodologies.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Working knowledge of ERP systems, preferably SAP, including production order processing, inventory transactions, production confirmations, and reporting.
• Excellent planning, analytical, problem-solving, and communication skills.

Key Responsibilities

• Supervise daily production activities to achieve production, quality, safety, delivery, and cost targets.
• Ensure compliance with SOPs, GMP, ISO requirements, and Health & Safety standards.
• Monitor production output, machine efficiency, downtime, labour productivity, and take corrective action where required.
• Lead, coach, develop, and manage production employees, including performance, attendance, discipline, and training.
• Ensure accurate completion of batch documentation, production records, and SAP transactions.
• Work closely with Quality, Maintenance, Planning, and Warehouse teams to ensure uninterrupted production.
• Lead Quality Circle (QC) meetings to identify operational challenges, implement corrective actions, and drive employee engagement in problem-solving.
• Initiate, lead, and participate in Continuous Improvement projects focused on productivity, waste reduction, quality improvement, cost savings, OEE improvement, and process optimisation.
• Analyse production data and implement root cause analysis (RCA) and corrective actions for recurring issues.
• Ensure proper material control, inventory accuracy, and timely production reporting.

Key Performance Indicators (KPIs)

• Production target achievement
• Overall Equipment Effectiveness (OEE)
• Labour productivity
• Right First Time (RFT) and quality performance
• Waste and downtime reduction
• Safety performance
• GMP and ISO compliance
• SAP transaction accuracy
• Continuous Improvement project delivery and Quality Circle effectiveness

Training Requirements

• GMP
• ISO 9001
• Occupational Health & Safety
• ERP/SAP
• Lean Manufacturing, 5S, Root Cause Analysis, and Continuous Improvement methodologies
• Company SOPs