Qualifications

• Grade 12

Knowledge, Skills and Experience

• Grade 12
• At least 1-2 years management experience in similar environment Computer literate Work well under pressure & Resilient Team Player Leadership and Staff Management skills , 
• Good communication skills Business Sense, 
• Good attention to detail and accuracy of work Good time management Resourcefulness & Problem solving capabilities Customer service Orientated 
• Building and maintaining relationships Confidence and decisiveness Passionate about the brand Social-media savvy Fashionable

Key Responsibilities

• Recruiting, training, supervising and appraising staff. 
• Managing staff Managing budgets (P&L, Payroll) Maintaining statistical and financial records (Daily, weekly and monthly administration) 
• Dealing with customer queries and complaints. Maximising profitability and setting/meeting sales targets, including motivating staff to do so. 
• Visual Merchandising & Housekeeping Inventory Management (Stock Management) Ensure store equipment is secured and accounted for Maintenance of health & safety environment for customers and The Crew Understand store daily/weekly/monthly sales targets Produce a store specific action plan to minimise stock loss