Ocean Freight Export Controller Job at DHL

In this Ocean Freight Export Controller position

• To arrange bookings based on customer requirements with various nominated third parties to ensure customer needs are met
• To process customer documentation within a required timeframe in accordance to third party and local requirements i.e. customs, shipping lines 
• To co-ordinate movement of cargo within required/stipulated time frames in order to meet customer needs
• To manage and monitor all parties within the supply chain
• To develop and maintain relationships with suppliers and customers
• Support Operations Supervisor with the implementation of new/change of systems, directives and distribution of information to staff
• Build and maintain relationships
• Book shipment with shipping line / co-loader based on customer SLI
• Register shipment on internal system
• Arrange customs clearance based on customer documentation
• Arrange collection / packing of customer cargo
• Supply shipping line with bill of lading instructions
• Produce cargo dues through portent
• Send SOB / Pre alerts to customer / destination offices
• Disposal of documents
• Invoice shipment based on estimate or rate agreements
• To produce thorough and accurate documentation ensuring customer satisfaction and compliance to regulations
• Supply estimates on customer request
• To participate within the department with regards to industry or regulation changes
• Customs rules and regulations
• Country rules and regulations local and destination
• Hazardous Process

Now, here is what we need from you!

• Experience:Minimum 3-5 years related working experience
• Regulation knowledge – SARS, road transport
• Cargowise experience
• Customer focused
• Microsoft Office applications
• Communication skills – written and spoken
• Interpersonal skills
• Influencing skills
• Negotiation skills
• Planning and organizing skills
• Education: Matric, Preferable tertiary education including diploma an advantage