Programme Manager: e-Government for Citizens, Ref No. DOTP 24/2026 Job at Western Cape Department of the Premier

Minimum Requirements

• An appropriate 3-year post school qualification at NQF Level 6; A minimum of 3-years on a Middle Management level experience.

Key Performance Areas

• Provide residents with access to ICT infrastructure and connectivity; Provide strategy and governance for the WCG eCentre Programme;
• Develop, measure and evaluate WCG eCentre digital access metrics and reporting;
• Provide residents with access to ICT skills development; Develop, measure and evaluate WCG eCentre skills metrics and reporting

Competencies

• Knowledge of and working experience in the following: legislation, regulatory frameworks, policies and best practices relevant to the line functions; use information systems that support the management of knowledge and information relating to the line function; manage projects; implement operational management practices; implement mentoring and coaching practices; manage national and provincial human resources,
• financial management and supply chain management instruments and legislation; support and implement national and provincial policies of the government of the day; understand and support provincial government functions and services; manage the statutory framework governing the broad management of the public service; manage staff performance management systems; manage disciplinary and grievance procedures;
• Skills: perform numeracy and literacy functions; use computer systems effectively; communicate effectively in the required language; manage projects; perform accounting, finance and audit functions;
• Other: conduct analysis; perform benchmarking; apply conceptual, interpretive and formulation skills; conduct diagnostic assessments; facilitate and provide process consultation; influence stakeholders; implement innovative problem-solving; design interventions; conduct interviews; provide leadership; listen effectively; mentor and coach; motivate staff and stakeholders; negotiate effectively; build and maintain professional networks; plan and organise activities; deliver presentations; conduct research; build effective teams; maintain strong interpersonal relationships.