Radio Operator: Traffic Law Enforcement Operations Job at Western Cape Mobility Department

Minimum Requirements

• Grade 12 (Senior Certificate or equivalent qualification); Certification in radio communication or related fields.

Key Performance Areas

• Operate radio communication equipment to transmit and receive messages accurately and efficiently; Ensure quality assurance with the maintenance of radio communication equipment;
• Remain abreast of new communication technologies, policies and emerging development relevant to the Directorate; Record Keeping and Filling; 

Competencies

• Knowledge in the following: Implement relevant policies and prescripts; manage the operational functioning of the Directorate Traffic Law Enforcement; operate radio communication systems in a traffic law enforcement environment; manage radio communication systems and protocols; use additional communication technologies and systems;
• manage radio frequency (RF) principles and practices; operate and maintain communication equipment, including transceivers and antennas; use communication software and logging tools; perform work procedures relevant to the working environment; use internal departmental technological systems for communication monitoring, information capturing and operational coordination; use internal departmental technological systems and communication platforms for operational coordination, information capturing and communication monitoring within the Directorate;
• Skills: use computer systems effectively; plan and organise activities; communicate effectively in the required language; communicate verbally to a high standard; maintain attention to detail;
• Other: provide customer care; compile reports; solve problems; demonstrate creative thinking; make sound decisions; interpret information accurately; work effectively under pressure; make quick decisions in high-stress situations; follow emergency response procedures and radio etiquette; work irregular hours when required; meet tight deadlines.