Internal Sales Consultant needed at Pollock & Associates

• We are seeking an experienced Internal Sales Consultant within the manufacturing sector. The role is responsible for managing customer relationships, processing orders, and providing professional support to ensure service excellence and sales growth.
• This position requires a customer-focused individual with strong organisational ability and a proven track record of supporting sales success.

Key Requirements:

• Grade 12
• Tertiary qualification in Sales, Marketing, or Logistics is advantageous
• Proven experience in a similar role within the manufacturing sector
• Strong English communication skills with a professional customer engagement style
• Computer literacy essential; Syspro and CRM knowledge advantageous
• Solid understanding of sales order systems and supply chain operations
• Knowledge of the full sales cycle, from enquiry to order close
• Strong problem-solving, negotiation, and conflict-handling skills
• Ability to capture data accurately, prepare quotes, and follow through effectively
• Team-oriented, resilient under pressure, and able to thrive in a fast-paced environmen

Key Responsibilities:

• Provide professional customer service, resolving queries and maintaining accurate records
• Process, monitor, and follow up on sales orders to ensure on-time, in-full delivery
• Liaise with production and logistics to meet customer expectations
• Support Account Managers with customer account administration, pricing, and projects
• Assist with queries, complaints, samples, and related administrative processes.
• Promote company products and services with enthusiasm and professionalism.