6 days ago
Job title : CIC National Accounts Controller – Cape Town
Job Location : Western Cape, Cape Town
Deadline : July 28, 2024
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KEY RESPONSIBILITIES
- Analyses payments and identify short payments and disputes.
- Reconcile differences and apply the payments to invoices.
- Contact debtors for payments/outstanding amounts on accounts.
- Send letters of demand (post reminders, follow-ups and final demands being sent out)
- Manage the process of collections to legal action.
- Conduct reconciliations once payment has been made.
- Overdue greater than 60days handed over to legal.
- Manage the claims process on discounts, returns, bottles and stock corrections.
- Investigate validity of claim when a customer submits a complaint.
- Handling of quality claims (e.g. glass in wine, open bottles, etc.)
- Collecting information for reports on the claims and disputes that have been submitted
- Identify repayment opportunities for accounts in default.
- Repayment requests managed within a maximum 4-week period.
- Longer than 4 weeks repayment referred to the legal controller.
- Handed over to legal when defaults on arrangement.
- Allocate payments received to open invoices.
- Allocate payments as per remittance received.
- Apply applicable discount as per term.
- Maintain sound working relationship with stakeholders.
- Build, support, and maintain healthy, diverse internal and external relationships to ensure achievement of organizational goals.
- Keep minutes of stakeholder meetings
- Proactive risk identification, mitigation, and management
- Ensure compliance to Order to Cash policies, procedures
- Compile, submit and present various reports as required.
- Provide progress reports and performance reports when required.
- Take responsibility for own development and contribute to team effectiveness.
- Develop effective manager and peer working relations.
- Take responsibility of own performance goals and personal growth
- Culture Shaping Survey IDP in place.
- Managing your career (EPMS Scorecard, IDP and Career Plan in place)
- Drive own development to ensure knowledge and skills remain current.
- Assist with the up skilling of the team where gaps have been identified.
EDUCATION AND EXPERIENCE
- Relevant tertiary qualification in Finance / Credit (Minimum)
- Minimum 3 years collection experience in an FMCG environment
- Understanding of Call/Contact Centre operating models, performance requirements and reporting
- Knowledge of and experience using automated debt collection solutions / software
- SAP experience highly beneficial
- Computer literate and proficiency with the Microsoft Office suite of products, especially MS Excel
- Excellent analytical skills along with the ability to create and present detailed reports.
- Ability to accurately process numerical data.
- Effectively prioritize daily workload
- Problem-solving attitude
- Understanding of debit/credit entries
- Excellent verbal and written ability
- Highly motivated and enthusiastic and able to respond to changes in priorities.
- Confident and articulate team player
- Good understanding of business processes, controls, and documentations.
- Build relationships both in credit department and across departments
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
- Accounting / Financial Services jobs