General Manager needed at Bidvest Prestige

Summary:

• Bidvest Prestige is seeking a dynamic and experienced General Manager to oversee all operations in Polokwane. The General Manager will be responsible for leading and managing a high-performing team, ensuring excellent service delivery, and driving growth and profitability.

Responsibilities:

• Oversee day-to-day operations of the branch in Polokwane, including cleaning and hygiene services
• Develop and implement strategic plans to achieve business objectives and targets
• Manage and motivate a team of staff, providing leadership and support
• Monitor and control budgets, ensuring profitability and cost-effectiveness
• Build and maintain strong client relationships, ensuring customer satisfaction
• Ensure compliance with all company policies, procedures, and regulations
• Implement and maintain high standards of quality and service delivery
• Resolve any customer complaints or issues in a timely and efficient manner
• Perform regular performance evaluations and provide feedback to staff
• Identify and pursue new business opportunities to drive growth and revenue

Requirements:

• Proven experience as a General Manager within the cleaning or hospitality industry
• Strong leadership and management skills, with the ability to inspire and motivate a team
• Excellent communication and interpersonal abilities
• Ability to develop and implement strategic plans and operational processes
• Strong financial acumen and budget management skills
• Customer-focused approach with a strong commitment to delivering high-quality service
• Knowledge of health and safety regulations and compliance requirements
• Proficiency in MS Office and relevant software programs
• Valid driver’s license and own transportation