Account Manager needed at LSEG

Role Purpose

• This position is maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, the Account Manager delivers exceptional service and a valuable solution. The position will manage a defined book of business aligned by customer segment within a geography and will be accountable for the commercial close of all deals. You will also open up larger solution opportunities and introduce Solution and Proposition Sales. 

Key Responsibilities

• Demonstrating deep understanding of the customer decision maker’s strategies, priorities and needs.
• Maintaining solid knowledge of LSEG propositions to initiate conversations and raise interest. 
• Handling an assigned Growth accounts book on a proactive basis.
• Building and embed a long-term trusted advisor relationship within assigned accounts. 
• Driving growth by expanding LSEG footprint within their accounts. 
• Focusing on maintaining overall customer engagement and expanding and retaining led net revenue. 
• Leading all commercial activities within accounts, owning the end to end customer relationship. 
• Driving efficiency in account administration (especially for lower value and growth potential accounts).
• Running internal and external partners and maintaining networks to negotiate and close deals. 
• Being Accountable and responsible for simple order taking. 

Qualifications and Experience Required

• Strong understanding of customers and their business model and workflows.
• Prior financial sector experience / account management experience of 5+ years.
• Sophisticated selling skills (identity, develop and articulate a complex proposition/consultative selling).
• Strong negotiation skills.
• Superior interpersonal skills, ability to develop and execute a sales plan, ability to use a variety of technology with a high level of proficiency.
• Problem solving skills: ability to understand, articulate, structure and solve client needs.
• Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization.
• Ability to collaborate with other teams.
• University/college degree, equivalent experience may be considered depending on position/department, advanced degree may be preferred.
• Confirmed account management, sales or marketing experience in a customer facing environment required.