Job title : Call Centre Consultant
Job Location : Gauteng, Centurion
Deadline : December 12, 2025
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Description
- Hello Group is seeking to appoint a dedicated Customer Service Consultant to join our Call Centre Department. The Customer Service Consultant will be responsible for managing both inbound and outbound calls. This role involves handling customer inquiries, verifying and requesting source of funds documents, and accurately capturing detailed information into the bank’s ticketing system. Additionally, the consultant will be responsible for authenticating customers when their banking information changes and ensuring a high level of customer satisfaction while managing their assigned tickets.
Minimum Requirements
- Matric Certificate
- Multiple Languages (Advantageous)
- Customer service qualification (Advantageous)
- Knowledge of CRM Bank, OS ticket and Core Banking systems (Advantageous)
- Multiple Languages (Advantageous)
- 1 year experience in Call Centre
- Computer/Mobile Literate
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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