Shop Manager – NTK Retail, Tom Burke needed at VKB Group

Job Description

• Do you have a knack for people, numbers, and keeping things running smoothly? We’re looking for a Shop Manager who can bring energy, leadership, and a love for agriculture retail to our team. This role is all about rolling up your sleeves, supporting the Branch Manager, and helping the branch thrive. If you’re someone who enjoys solving problems, motivating people, and keeping customers smiling – this could be your next big move!

What you’ll be doing:

• Assist with the day-to-day supervision of branch operations, ensuring smooth workflow and compliance with company policies.
• Support the Branch Manager in financial controls, including monitoring sales, expenses, and budgets.
• Participate in stock management, including receiving, merchandising, stock level monitoring, ordering, claims, and stock taking.
• Provide input in personnel supervision, including shift planning, coaching, and assisting with staff development.
• Maintain high standards of customer service, addressing queries and resolving complaints timeously.
• Assist in ensuring the branch complies with legislative and safety requirements.
• Contribute towards marketing and promotions to drive sales growth and branch visibility.
• Step in to act on behalf of the Branch Manager when required.

What we’re looking for:

• Matric / NQF4 a tertiary qualification will make you stand out
• 2–3 years’ experience in agricultural retail
• Computer savvy (MS Office – Word, Excel, Outlook)
• Willingness to learn, grow, and sometimes work after hours
• A natural people-person who thrives under pressure

Skills that make you shine:

• Great communicator and team player.
• Strong organizational skills (you can juggle tasks like a pro).
• A head for business and basic financial know-how.
• Problem-solver with a customer-first mindset.