Administration Manager (40hr) – Foschini – Canal Walk | TFG

Job Description
Responsibilities:  

• Assisting the Store manager with Stock take & store administration 
• Monitor and analyse stock movement within the store 
• Implement risk management procedures, which mitigate stock losses and Shrinkage. 
• Ensure compliance of all administration, systems and reporting procedures 
• Extracting store report to analyse store turnover and stock performance 
• Understand and present information to Store manager 
• Organise and maintain in store filing systems 
• Monitor and controller cash or transactional activities to ensure process is followed 
• Uphold in store safety and security procedures.
• Process Customer transactions via active retail system (POS) 
• Identifying Customer needs through professional engagement and communication. 
• Establish Customer loyalty, by promoting cash reward programs. 
• Take initiative to improve Customer experience and satisfaction. 
• Adhere to visual Merchandising principles and follow housekeeping procedures 
• Continuously take on opportunities to develop your own selling skills and product knowledge. 
• Work within a team to meet sales target and implement store objectives. 

Qualifications and Experience: 

• A Grade 12 qualification 
• A minimum of 3 years retail or admin experience 
• Remain in sync with the latest fashion trends 
• A passion for excellent Customer services and sales environment  

Skills: 

• Good administration ability. 
• Be computer literate 
• Customer Service Delivery 
• Planning & Organising  
• Policy & Procedures 
• Customer Value Management 
• Holding self and others accountable to meet commitments. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 

Behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Developing people to meet both their career goals and the organization’s goals. 
• Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. 
• Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder. 
• Providing direction, delegating, and removing obstacles to get work done. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives.