Job Location : Durban, KwaZulu-Natal, South Africa
Application Deadline : February 09, 2026
Job Description
- Assess, authorize, and resolve homeowners’ claims within mandate, productivity targets and turnaround times
- Apply policy wording accurately to ensure fair, compliant claim outcomes.
- Manage claim rejections, approvals, and settlements in line with regulatory requirements.
- Appoint and manage appropriate relationships with various spectrum of panel approved experts and ensure correct application of building tariffs and rates.
- Analyze reports and quotations to support prompt and informed decision-making.
- Maintain accurate claim records using claims management systems and digital tools
Qualifications
MINIMUM REQUIREMENTS:
- Matric (Grade 12)
- Minimum 4 years’ short-term insurance experience, preferably in homeowners’ claims
- Strong ability to interpret technical reports and communicate outcomes accurately to customers
PREFERRED QUALIFICATIONS:
- FETC: Short-Term Insurance (NQF Level 4)
- RE5
PREFERRED EXPERIENCE:
- 5+ years’ short-term insurance claims experience
How to Apply for this job
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