Key Responsibilities

• Be the expert and super user for all P&C systems, ensuring they are running effectively and efficiently globally.
• Responsible for the resolution of queries and issues relating to the use of P&C systems from end user’s and wider P&C team.
• Work closely with the operations teams globally to streamline processes.
• Support P&C with reporting and data analytics, automating wherever possible.
• Use insights and data analysis to identify patterns, trends and business challenges to inform recommendations, influence change and for continuous business improvement.
• Ensure audits are undertaken on a regular basis to safeguard data integrity.
• Ensure systems remain GDPR compliant, highlighting any risks and co-ordinating remedial actions, when necessary.
• Train and assist users on effective usage of P&C systems.
• Configuring and implementing new functionalities/modules in P&C systems being mindful of the requirements, opportunities and limitations.
• Responsible for supporting a comprehensive data cleanse of the HRIS, in preparation for the implementation of a new system.

Knowledge, skills and experience required

• Experience of maintaining configuration within P&C systems.
• Experience of assessing and streamlining system related processes and procedures
• Experience using office 365 functionality such as Power Automate, SharePoint, MS forms.
• Experience of managing and delivering reports, reporting dashboards or similar
• MS Office intermediate level with expertise in Excel (V-lookup, pivot tables etc)
• A keen interest in data, systems, and business processes
• Attention to detail and analytical skills
• Collaborative team player
• Problem solving and inquisitive nature for root cause analysis