Senior Communications Manager Job at Nedbank

Job Purpose

• To support and enable the business strategy while protecting and enhancing the reputation of Nedbank by developing and driving the communication strategy to internal and/or external stakeholders.

Job Responsibilities

• Apply knowledge of communications and trends by providing advice, inputs and recommendations to business.
• Ensure translation of strategy into tactical multiyear plans by managing the execution process. Mitigate risk by ensuring compliance with policies; procedures; standards and regulations. Achieve business objectives by strategically aligning channels, messages and audiences.
• Inform stakeholders by providing updates on progress on execution of communication strategy. Meet business objectives by optimizing resources.
• Build and manage relationships with internal and external stakeholders to deliver on business objectives.
• Deliver communication solutions strategies by listening to and understanding internal and external stakeholders to meet their expectations.
• Develop and manage communications strategies to deliver on business objectives.
• Measure effectiveness by applying the Return on Communications Investment (ROCI) principles.
• Meet business objectives by recommending, managing and controlling the communication budget.
• Manage all internal and external communication to enhance and protect Nedbank’s reputation.
• Ensure transformational targets are met for own team through consideration of targets during the staff recruitment; retention and training process and utilising suppliers listed on the preferred supplier list.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Address issues raised in culture surveys by participating in the development and implementation of action plans.
• Create a client service culture through various required interventions.
• Support and encourage staff to participate and support corporate responsibility initiatives.
• Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.

Essential Qualifications – NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Post Graduate Diploma: Marketing Management

Minimum Experience Level

• 5 – 8 years in managing communications and managing people

Technical / Professional Knowledge

• Communication Strategies
• Consumer behaviour
• Diversity management
• Employee training/development
• Financial Accounting Principles
• Governance, Risk and Controls
• Operations planning
• Principles of project management
• Relevant regulatory knowledge
• Strategic planning

Behavioural Competencies

• Building Partnerships
• Influencing
• Driving for Results
• Planning and Organizing
• Delegation and Empowerment

Closing Date: 22 January 2026