Senior. Associate – Operations Job at WNS Global Services

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Job Location : Centurion, Gauteng, South Africa

Application Deadline : February 15, 2026

Job Description

  • Essential Customer service duties and responsibilities generally include answering phone calls and emails, responding to customer questions and complaints.
  • Agents are also responding to complaints from the social media platform. 
  • 2 years customer service experience 
  • Call Center experience
  • Excellent communication skills 
  • Telephone Etiquette
  • Strong written communication skills

Qualifications

  • Essential
  • Matric
  • Fluent in English Preferred 
  • Contact centre qualification and customer care
  • Computer literacy in order to operate customer related information systems

How to Apply for this job

Interested and Qualified candidates should Click here to Apply Now

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