Case Management Officer – Limpopo Province: Polokwane Office Job at The Commission for Conciliation, Mediation and Arbitration

Purpose: 

• To effectively and efficiently handle queries and assist the public with regard to appropriate processing procedures, screening of cases in terms of relevant legislation and CCMA guidelines.

Key Performance Areas: –

• Case Advice
• Case Screening
• Case Capturing
• Schedule and screen documentation
• Process outcome and finalise cases
• Venue Administration
• Pre-Conciliation

Key Requirements:

• Unless a candidate can demonstrate suitability through relevant experience of not less than three (3) years in an Employment Laws/ Trade Union environment/Bargaining Council/ Labour Inspector or Human Resources role, a Matric and Diploma in Labour Relations (NQF 6)
• One (1) to three (3) years relevant working experience in a case management service/ HR/ Legal/ Employment Laws environments/ Trade Union environment/Bargaining Council/Labour Inspector.
• At least 2 African languages is an advantage (Oral/Read/Write).