Case Management Officer – East London Office needed at The Commission for Conciliation, Mediation and Arbitration

Purpose

• To effectively and efficiently handle queries and assist the public with regard to appropriate processing procedures, screening of cases in terms of relevant legislation and CCMA guidelines. 

Key Performance Areas:-

• Case Advice
• Case Screening
• Case Capturing
• Schedule and screen documentation
• Process outcome and finalise cases
• Venue Administration
• Pre-Conciliation

Key Requirements:

• Unless a candidate can demonstrate suitability through relevant experience of not less than three (3) years in Employment Laws, Trade Union environment/Bargaining Council/Labour Inspector or Human Resources role, a Matric and Diploma in Labour Relations (or relevant equivalent) with one (1) year of practical experience will be required
• One (1) to three (3) years relevant working experience in a case management service Employment Laws, Trade Union environment/Bargaining Council/Labour Inspector or Human Resources role
• At least 2 African languages would be an advantage

Note

• In your online application for appointment, kindly ensure that you disclose all relevant material information to assist the panel in considering your application.
• Detailed CV, copies of qualifications, driver’s license & ID document must be uploaded. Failure to complete the online form in full or not provide relevant information will automatically disqualify your application.
• Only One (1) online application should be submitted.