4 weeks ago
Job title : Contract Support
Job Location : Western Cape, Cape Town
Deadline : October 20, 2024
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Main purpose / objective of the position:
- To support the commercial finance and account lead with billing, payment allocations, solving problems, liaising with the client and operational team etc.
- The suitable incumbent will also support the Site Lead and Management team with administrative and clerical tasks.
- Manages queries or redirects and follow-up for resolution.
Client Billing/Invoicing:
- Analyse the various billing templates/schedules
- Update billing schedule daily
- Process and submission of invoices
- Ensuring billing is done on time
- Send statement (monthly) to debtors
- Liaise with the client regarding unbilled revenue
- Resolving queries
- Ensure we have sufficient funds available on all PO’s received
Payment Allocations:
- Follow up on outstanding invoices (Not Paid)
- Provide weekly feedback to debtor’s controller
- Allocate payments to invoices on SAP
- Clearing of debtors’ accounts
Administration:
- Ensure data centre and asset polices are adhered to
- Support site with system usage and performance measurements
- Responsible for local inventory, maintenance, and license management
- Responsible for creation and maintenance of published documentation including operations manuals
- Ensure standard colocation operating policies, methods, processes and measures within area of control
- Responds to relevant client and customer requests and complaints within the workplace in relation to the administrative function
- Maintains positive business partnership with vendors that provide services and goods to the office.
- Positively contributes to the required KPI’s of the Contract inclusive of all savings targets.
- Understand Risk and delivery mitigation strategies
- Excellent relationship and stakeholder management with the Client and adhering to the instructions from line manager in a timely manner.
- As it relates to any Risk, inform line manager of any risk associated with ADC Site Services that may result with business interruption, non-compliance, non-adherence to CBRE’s RISE Values
- Performs other duties as assigned.
- Ensure there are no examples of non-compliance to CBRE’s RISE Values
- Ensure the contribution to positive moral within the team, support of the regional team’s goals and plans, providing a contribution of solutions to challenges and being the positive influencer of achieving operational excellence for the team on the ground
Experience / Education:
- Relevant Financial or Business Qualification and at least 3 to 4 years relevant experience supporting an operations team.
- Must have sound administrative experience in a high-pressure environment.
Skills required:
- Strong customer service orientation. Sound verbal and written communication skills.
- Must have experience in engaging stakeholders at all levels. Sound performance orientation and interpersonal skills.
Knowledge required:
- Basic understanding of financial principles and contract management. Understanding of Health and Safety requirements
Competencies required:
- Numeracy, Attention to detail, Communication and Influence, Customer & Quality Focus, Teamwork & co-operation, Performance Focus.
Interface / relationships with:
- Internal: Client / Customer / Internal Staff at site level
- External: Vendor, Contractors, Suppliers
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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