Online Content Coordinator – Midrand needed at Dis-Chem Pharmacies

Minimum Requirements:

Essential:

• Grade 12 / Matric
• Relevant Industry experience

Advantageous

• Degree or Diploma in marketing

Duties and Responsibilities:

• Update new and existing content within the Dis-Chem Online Store and other ecommerce platforms through the Backend System.
• Update current and new online product descriptions.
• Keep store information and services up to date within the ecommerce platforms.
• Maintain a consistent look and feel throughout all online properties.
• Copy edit and proof-read all web content.
• Track and report on all site metrics.
• Carry out quality assurance checks across all content housed on the website.
• Carry out User Experience checks within the Online Store and ecommerce platforms.
• Ensure listed products display on the website, that all links (urls) are working, updating to the database.
• Listing and de-listing of products within the online store.
• Coordinate special online promotions and online exclusive deals.
• Ensure promotional offers calculate correctly.
• Coordinate the compilation of the monthly online report for directors.
• Uploading of product images.
• Manage department leave, stationary, filing system.
• Source of content from all categories including the Dis-Chem magazines.
• Source of images for all products listed ecommerce platforms.
• Work with a cross-departmental team, maintain and develop the master content calendar for all web properties
• Work closely with Online Store Manager, Category and Marketing teams reviewing and correcting supplied content to ensure consistency in style and information supplied.
• Ensure that the online store continuously runs smoothly, must always respond to emails as well as answer phone messages from both their clients and suppliers in 24 hours or less.
• Assist with Social Media team with product urls.
• Assist with Product look ups.
• Assist with customer care queries.
• Check emailer to ensure they are correct, and links (urls) are working.
• Work with Senior Online Graphics designer to ensure that all emailers are accurate.
• Train ecommerce graduates
• Manage all online promotions.
• Ensure pricing, deal callouts, badges and other promotional elements are correct.
• Ensure that all promotions are ready to launch on web by strict deadlines (Banners, campaign pages, clickable pdf’s etc.)
• Coordinating special online promotions, online exclusives and one day deals with Category Managers.
• Work with internal marketing team and external suppliers to plan, execute, drive and report on online promotions
• Housekeeping must be in accordance to Dis-Chem standards. Make sure that your workstation is always clean and tidy.
• Adhere to Dis-Chem policies and procedures and standard operating procedures.
• Adhere to health and safety rules and regulations.