Operations Manager needed at Fidelity Services Group
Job title : Operations Manager
Job Location : Gauteng, Johannesburg
Deadline : December 21, 2024
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Minimum Requirements
- Matric/Grade 12 Certificate or equivalent.
- PSIRA Grade A/B registered.
- Valid Driver’s License with own reliable transport is required.
- At least 5-10 years’ experience in the security industry.
- At least 5 years’ experience in the Operational Security Management structure.
- Working knowledge of the Firearm Act and Firearm competency for Business Purposes.
- Staff management experience is required.
- Computer literacy with expert knowledge of the complete Microsoft package.
- Sound planning, administration, interpersonal communication, and client liaison skills are required.
- Strong leadership and organisational skills as well as good interpersonal and communication skills are essential.
- No criminal record or any pending cases.
Key Performance Areas: (not totally inclusive):
- Maintaining good relations between Fidelity Security Services Group and the Client about security services rendered.
- Managing allocated areas to ensure that contractual requirements are met as stipulated by the Client.
- Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client.
- Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
- General management and supervision of security staff to ensure that required performance is always met.
- Dealing with all required administration matters.
- Liaising daily with management on various operational issues.
- Liaising daily with Regional Management on various Operational matters.
- Ensuring that all HR related queries are dealt with promptly, formulate disciplinary actions.
- Ensuring the timeous submission of reports to both client and to the Rustenburg Branch as required.
- Submitting relevant weekly / monthly incident and general reports to Management.
- Investigating incidents and reporting on such.
- Pro-active planning on various sites and clients.
How to Apply for this Offer
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