Job title : Product Consultant (Tembisa)
Job Location : Gauteng,
Deadline : October 24, 2024
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Description
Job Summary:
- To ensure exposure of product/service, increased sales and achievement of targets by representing the company and its services to the trade at an in-store level and growing the customer base within the forecourt
Key Responsibilities and Deliverables:
- Customer Experience Management
- Manage customer vetting and registration
Manage rental process
- Gather feedback and suggestions from customers to continuously improve the rental service
- Monitoring and managing inventory including the storing, tracking and maintenance of equipment
Inventory Management
Monitoring and managing inventory including the;
- Storing
- Tracking
- Maintaining of equipment
- Charging devices
- Managing & Ensuring Compliance
- Standards & Discipline Management
- Brand Management & Compliance onsite
HSSE compliance
Non-Compliance Escalation
Reporting and KPI’s
- Delivery of Quality Reporting & Insights
- Feedback on what is working and what is not working,
- Red flag escalations of issues encountered on the sites,
- Speedy response to resolve issues that are encountered,
- Provide insights gained from customer interactions
Administration
- Capture daily, weekly and monthly reports based on customer interactions and sales
- Identify challenges and corrective actionsCustomer Satisfaction and Service
- Gather feedback from customer complaints, queries and requests and ensure resolution
- Build and maintain strong working relationships
Key Competencies Organisational commitment Teamwork and collaboration Relationship building
- Agility
- Performance and results driven Continuous growth & improvement Resilience & stress management Service Excellence
- Analysis & problem solving Sales orientation
- Quality and detail excellence Communication
Requirements
Minimum Qualifications:
Matric
Minimum Experience:
- 2-3 years’ experience in commission-based sales in Retail environment
Knowledge, Skills & Abilities:
- Sales and Marketing knowledge
- Customer Service Skills
- Self management
- Effective administration and communication skills
- Knowledge and understanding of renewable energy
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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