Job title : Case Management Officer
Job Location : Gauteng,
Deadline : October 25, 2024
Quick Recommended Links
Gauteng Regional Office (Ref. CSOS/CMO/GP/09/24)
KwaZulu Natal Regional Office (Ref. CSOS/CMO/KZN/09/24)
Requirements
- Degree in Law (NQF 7).
- 2 – 3 Years experience in Dispute Resolution processes or the legal environment,
- Knowledge of the Dispute Resolution process and Community Schemes.
- Deadline focused.
- Strong work ethic.
- Team player.
- Knowledge of computerized telephone management system.
- Basic administrative functional knowledge (typing and filing).
Key Performance Areas
- Assessment on all applications for dispute resolution to determine jurisdiction.
- Identification of issues in dispute in terms of Section 39 of the CSOS Act.
- Prepare Notice 43 and 44 in terms of the CSOS Act.
- Facilitate submissions received from various interested parties in terms of Section 44 of the CSOS Act.
- Set the matter down for a Conciliation hearing in terms of Section 47 of the CSOS Act.
- Prepare file for Conciliation hearing.
- Managing and capturing reports on case management system in the division.
- Assist with telephone complaints as well as walk-in applicants.
- Provide weekly feedback to complainants.
- Prepare monthly reports on all matters.
- Maintain diary of all matters.
- Assist with ad hoc administrative support and duties within the division.
How to Apply for this Offer
Interested and qualified candidates should apply using the Apply Now button below.
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