Job title : Specialist – Communication.Commercial Operations SA
Job Location : Gauteng, Johannesburg
Deadline : October 26, 2024
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Job Description
- To execute the Branded Retail and Business Experience Hubs communications requirements
- To execute communication initiatives in alignment to communications strategy.
Responsibilities
- Execution of strategic communication
- Stakeholder analysis and matrix compilation
- Facilitate signoff off communication plans and content
- Keep updated communication log
- facilitate video development
- Facilitate communication for road shows
- ensure effective communication via newsletter
- Development of communication content
- project / initiative communication support
- implement communication plans to contribute to communication strategy
- Drive relationships with Internal and external stakeholders
- To achieve measurable results
Relationship building and maintenance
- Build and maintain relationships with all stakeholders
- Follow up on and respond to all queries
Report Generation
- Report on communication plans
Customer Satisfaction
- Establish and build relationships with all relevant stakeholders
- Align service delivery to local market segments
- Understand customer needs and develop find-tune delivery accordingly
- Ensure customer needs and requirements are satisfied through appropriate systems, processes and procedure
- Put contingency plans in plae to prevent delays and enhance the customer experience
- Adopt a proactive a pproach to prevent problems from arising in the future
- Initiate change to continually improve all aspects of service delivery
- Drive continuous improvement as an improtant element of service delivery
- Deliver measurable results
Qualifications
- Matric
- Diploma/bachelor’s degree in communications or similar relevant qualification
How to Apply for this Offer
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