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Job title : Quality Assurance and Support Analyst – Stellenbosch

Job Location : Western Cape, Stellenbosch

Deadline : October 26, 2024

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As a Quality Assurance and Support Analyst, you will play an integral role in our client’s software development team. Your primary responsibility will be ensuring the quality of their world-class software platform through rigorous testing procedures. You will collaborate closely with various teams, including developers and product owners, to identify, document, and resolve any quality issues. Additionally, you will participate in the continuous improvement of testing processes and methodologies while staying abreast of industry best practices.
Conduct thorough testing of software applications to identify bugs, defects, and other issues.
Create and execute test plans, test cases, and test scripts to validate product functionality.
Collaborate with cross-functional teams, including developers and product owners, to communicate and resolve quality issues.
Document and report defects, ensuring accurate and detailed information is provided for efficient issue resolution.
Perform regression testing to ensure that previously identified and resolved defects do not reoccur.
Conduct second-line support activities and engage in root cause analysis to address and resolve reported issues.
Provide weekend standby support when required.
Participate in the design and improvement of testing processes and methodologies.
Stay informed about industry best practices and new testing tools to continuously enhance the quality assurance process.
The ideal Quality Assurance and Support Analyst candidate brings previous experience in a similar role along with an understanding of the software development life cycle (SDLC) and testing methodologies. Your basic SQL experience coupled with your excellent problem-solving skills will be crucial for this role. We value candidates who can work both independently as well as part of a team. A strong interest in continuous learning particularly in testing tools and technologies is highly desirable. Your strong analytical skills, logical thinking, and good communication skills will be key to your success in this role.
Previous experience in a software quality assurance or support role.
Understanding of software development life cycle (SDLC) and testing methodologies.
Basic SQL experience.
Excellent problem-solving skills and attention to detail.
Ability to work independently as well as part of a team.
Strong interest in continuous development and upskilling in testing tools and technologies.
Strong analytical skill and logical thinking.
Good communication skills & strong attention to detail.
Accurate result-oriented work approach.
Ready for an exciting career move? Apply now!