4 weeks ago
Job title : Client & Data Insights Specialist (Readvertise)
Job Location : Western Cape, Cape Town
Deadline : October 27, 2024
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Position Overview
- We are thrilled to offer an exciting opportunity for a dedicated Client & Data Insights Specialist to join our dynamic team within the Sanlam Loyalty & Rewards coalition program. If you possess a unique blend of skills in financial services and client data systems, and have a passion for developing and performing data analytics and behavioral science insights, this role is perfect for you.
- You will leverage your expertise in actuarial science, data science, valuations, and software to enhance the business intelligence function for Sanlam L&R across the Sanlam Group.
The individual appointed to this position is expected to:
- Grow the Business Intelligence function for Sanlam L&R to ensure evidence-based decision-making for the group-wide Wealth Bonus ecosystem as well as the Sanlam Reality self-paying membership options.
- Work closely with the ITOps team as well as the Product & Marketing teams to produce and enhance internal management reports that track engagement and marketing metrics for the business.
- Assist in the development and execution of key functions within the Product Team to support Sanlam L&R with analytical insights and management feedback.
Qualification and Experience
- Degree in Actuarial Science, Data Science or Computer Science and at least 3-4 years of experience in an analytical field
- A demonstrated history of applying analytical thinking in a business environment.
- Experience in financial services (preferably) or other.
- Experience querying databases and using statistical computer languages when managing data: (eg. R, Python, SQL, etc.)
- Experience visualizing/presenting data for stakeholder use.
What will you do?
Automate Quarterly Engagement reports for key stakeholders and automate where possible:
- Wealth Bonus
- Sanlam Risk & Savings
- Sanlam Emerging markets
- Sanlam Corporate
Complete reports on communication metrics and automate these where possible:
- Welcome communication open & click rates for each membership option
- Newsletter open & click rates
- SVSMS open & click rates
- Create dashboards and perform trend analyses with insights if possible
- Sales reports
- Perform regular data analysis to manage and grow engagement with the various rewards products & services
- Build client and data insights models that will track historical and predict future client behaviour.
What will make you successful in this role?
- Love for analytics & analytical tools: Enjoys applying technical and analytical knowledge to visualise business outcomes
- Organized and self-starter: Mature professional with high standards for quality and quantity of delivering impactful business results
- People skills: Enjoys working with other technical experts and actuaries. Open and honest communication and pro-active approach.
- Problem solver: Enjoys challenges and applies pragmatic thinking towards collaborating on solving complex business problems.
- Fast technical learner: Has a good approach towards learning and understanding new technologies and its business application.
Knowledge and Skills
- IT Data Analysis
- Data Mining
- Advanced analytics to address business requirements
- New technologies and methodologies
- Predictive Analytics
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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