4 weeks ago
Job title : Executive Housekeeper
Job Location : Western Cape, Cape Town
Deadline : October 27, 2024
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Job Description
- Consistently strives to please all Guests that he/she may come into contact with.
- Maintains all Hotel guest rooms and public areas, plus “back of the house” ensuring that the highest standards of cleanliness are met.
- Hires and supervises training of all housekeeping personnel to ensure successful operation. Measures, interprets and evaluates working standards of his/her department and corrects where necessary.
- Creates and maintains good working relationships within the department and with other departments such that a high level of morale is sustained.
- Controls all purchases for the department and is consistently aware of quality and cost. Keeps a record of all items purchased.
- Controls department labor cost as directed by management.
- Works with the Director of Operations on all remodeling and renovation projects.
- Carries out his/her specific decorating program and is responsible for keeping the design in tact.
- Is responsible for the annual budget and the annual linen requisition.
- Represents the Hotel’s management to the public in such a manner as to enhance its reputation and foster maximum community good will.
- Shows by personal example a philosophy of work and conduct consistent with the professionalism expected of management employees.
- Oversees operation of Laundry/Valet and Uniform Room.
- Coordinates preventative maintenance programs with the Maintenance team.
- Oversees the retrieval, safekeeping and disbursement of all lost and found items consistent with company policy.
- Budget and cost control: to assist in the preparation of the Department Budget.
- To conduct regular Housekeeping Meetings to keep employees informed of policies and procedures, special events, further improvement plans and Guest comments.
- To keep informed of the housekeeping standards of competitor hotels.
- To interact with individuals outside the hotel, such as suppliers, contractors, labor relations representations and competitors.
- To ensure that all departmental reports and correspondence are completed punctually and accurately.
- Have ultimate responsibility and accountability for safety training of all department employees and for the overall accident record of the department. Is responsible for taking necessary proactive steps to reduce/eliminate employee accidents.
- Accepts responsibility for carrying out other management duties as requested by the General Manager and/or the Director Operations.
Qualifications
- Matric/Grade 12 or equivalent
- A hospitality management or similar qualification is highly advantageous
- Minimum of 5 years of management experience in a luxury hotel environment
- Previous management experience in Housekeeping is a must
- Previous exposure to Front Office/Rooms Division an asset
- Expertise in aesthetics in a Luxury Brand environment
- Must be highly organized, energetic and possess the ability to get the job done
- Strong administration, problem-solving and organizational skills are valuable for this important position
- Dynamic, energetic, creative and thrives under pressure
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
- Hospitality / Hotel / Restaurant jobs