Field Service Technician – Northern Cape (5) needed at Epiroc

Mission

• To facilitate growth of our company’s service program through strong commitment to the delivery of high-quality customer service to all Epiroc customers. Plus, ensure that the customer’s expectations are met every time.

Main Duties & Responsibilities:

• To identify system failures through root cause failure analysis and the repair of such failures.
• To perform quality maintenance work
• Rectify all electrical, mechanical & hydraulic breakdowns
• Ensure legal compliance on all machines
• To participate and assure a high standard of work
• Quality work at all times
• After hours and standby duties
• Be part of the safety programme and good housekeeping
• Customer excellence to be driven by KPI,s
• Time keeping as per company rules and regulations
• Expected to assist in other areas/divisions in the company when needed in terms of “The Epiroc Way”

Competences, Skills and Experience:

• Technical background (as per division requirements)
• Trade – Qualified artisan
• Understanding of schematics as per our product lines
• Computer literate (MS Office)
• Valid driver’s license
• Good product knowledge
• Interpersonal skills to work as part of the Workshop team

Educational Qualification:  

• Grade 12 with trade qualification with 5 years’ experience.