Job title : Inbound Collections Agent
Job Location : Western Cape,
Deadline : November 03, 2024
Quick Recommended Links
Main Activities:
- Dealing with both inbound and outbound calls
- To rehabilitate accounts in an efficient and professional manner
- To advise customers on product, legislative, and account-related queries
- To achieve customer satisfaction at all times
- To action customer instructions in an efficient and timorous manner
- To action administrative requirements related to customer account management
Requirements
- Must have a Senior Certificate – Grade 12
- Must have at least 12 months collections experience in the call centre environment
- Good command of the English and an additional language
- Understanding of the Retail Credit Account Management business
- Strong problem solving and negotiation skills
- Strong communication (both verbal and written) and customer service skills
- Ability to work in a highly competitive and dynamic environment
- Must be numerate and have strong attention to detail
- Computer literacy; must be efficient, Account Management Debtor Systems
- Available to work shifts and alternate Saturdays
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
- Accounting / Financial Services jobs
Apply for job
Related Jobs
Email Me Jobs Like These
New Job Alert
Never miss a chance!
Let us know your job expectations, so we can find you jobs better!
Showing 1–10 of 134 jobs