Job title : Credit Operations Supervisor – Collections (Cape Town)
Job Location : Western Cape, Cape Town
Deadline : November 04, 2024
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Key Responsibilities
- Staff scheduling
- Staff training
- Staff performance monitoring
- Managing poor performance
- Recruitment
- Managing the daily work flow processes
- Daily, weekly and monthly reports
- Call monitoring
- Rotating night shift
Qualifications and Experience
- Matric
- Previous supervisory experience (minimum of 3 years)
- Essential to have experience and knowledge of Vision Plus, as well as experience in a Call Centre/Credit environment. Collections experience would be required.
Competencies
- PC literacy (Word, Excel, Outlook)
- Exceptional verbal and written communication skills
- Strong people skills
- Pro-active and energetic
- Highly service orientated and results driven
- Must be able to multitask and make decisions
- Organised and methodical
- A role model with Credit Services
- Leadership potential
- A strong track record of consistent performance within Credit Services
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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