Programme Manager needed at Telesure Investment Holdings

Job Purpose

• Oversee and manage the successful end to end planning, execution and delivery of multiple projects, to the required business objectives within the constraints of time, cost and quality.

Responsibilities

Program and Portfolio Management

• Initiate and lead the governance and delivery of a program or group of significant projects within a function, using an appropriate project management methodology to give assurance that intended outcomes are identified and achieved.
• Ensure the alignment of the program to the business strategy.  
• Oversee and ensure projects are realistically planned, organised and resourced, to deliver against requirement / project plan.

Program Deliverables

• Lead the planning and delivery of a wide range of information gathering and stakeholder consultation activities and specify, negotiate, and agree on program and project deliverables ensuring integration across the program.
• Make decisions regarding the program, in context of the program boundaries, within the overall envelope of approved time, cost and scope and is accountable for the results of the program. Ensure a clear understanding of the program goals and stakeholder expectations.

Program Stakeholder Engagement

• Develop and implement stakeholder engagement plans for  programs, to identify relevant stakeholders, to develop positive stakeholder relationships, and to ensure that each stakeholder has an appropriate share of voice.
• Ensure effective communication to business owners, internal customers and other relevant stakeholders, to keep them informed, facilitate decision making, take corrective action and set direction.
• Build sound working relationships with all relevant stakeholders, delivery partners and 3rd parties.
• Ensure the effective facilitation of all stakeholders’ input.

Program Risks and Issues Management

• Manage identification of risks, issues, dependencies, and constraints associated with the program, escalating these where appropriate. Where necessary, develop, agree on, and implement solutions to overcome these.
• Transparently manage and control delivery through effective management and communication of risks, issues, expectations, scope change and decisions required.

Program Resource Management

• Oversee the management of the deployment of project resources, proactively managing project costs, providing forecasts, and presenting variances with narrative at appropriate review points to ensure effective utilisation.
• Motivate resources to achieve a unified approach.

Program Reporting and Reviews

• Draft program review reports and presentations, including key information, commentary, and recommendations to support the review process and enable stakeholders to evaluate progress and agree on change.
• Track and report on the financial business benefit reports.

Project and Program Governance

• Ensure compliance of projects within the program to EPO project governance framework and methodology.
• Ensure effective and efficient project administration including project documentation, schedule planning and maintenance.

Continuous Improvement

• Review existing operations in own area of work and implement innovation processes to generate new ideas and ensure continuous improvements are delivered.

Personal Capability Building

• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Education

• Grade 12/ SAQA Accredited Equivalent (Essential); Certification or Accreditation in a Recognised Project Methodology (Agile, Prince2/PMBOK) (Essential); 3 year Degree or Diploma in Project management (Advantageous)

Experience

• 7 or more years’ experience in the discipline of Project Management (Essential); Previous senior project management or program management experience (Advantageous); Experience in Financial Services Industry (Advantageous).