Carer Team Leader – Somerset West needed at Faircape Group

• We are currently seeking a Carer Team Leader to join our team at our facility Bridgwater Manor in  Somerset West.
• The Carer Team Leader is responsible for guiding a dedicated team of carers, collaborating closely with the supervisor and assistant supervisor to ensure the team achieves performance goals and delivers exceptional care to clients.
• This role includes providing constructive feedback and coaching to team members, addressing any issues or concerns within the group, and fostering a positive, supportive work environment.

Responsibilities: 

• Ensure the care team is consistently following patient care plans and completing daily charting accurately.
• Assist and ensure that the carer team performs activities of daily living (ADLs) in accordance with individual care plans to ensure residents’ needs are met.
• Maintain constant oversight of the floor to ensure residents are attended to and safe and ensuring that team members are present within their allocated areas. 
• Ensure that the care team responds promptly to call and panic buttons, providing immediate assistance as needed.
• Monitor that the carers are following policies, procedures and reporting non compliance to the manager
• Ensures that the carer team are aware of their standby and owed shifts 
• Ensure the deployment plan is followed accurately to maintain effective staff allocation.
• Notify the manager of any staff absences promptly to ensure adequate coverage.
• Document and report any incidents to manager
• Identify and report any training gaps among the care team to enhance team competency and care quality.
• Communicate any significant changes in resident conditions that may necessitate modifications to care plans.
• Relay any resident concerns or feedback to the Shift Leader
• Ensure prescribed activities and exercises are carried out by the team to promote resident well-being.
• Adhere to and enforce infection control procedures to maintain a safe environment for residents and staff.
• Conduct regular quality checks to ensure care standards are upheld
• Ensure grooming photos, including hair, nails, and overall appearance, are taken and uploaded as required

REQUIREMENTS:

Education and Qualifications:

• Grade 10 – 12 
• Acknowledged carer qualification (advantageous) 

Experience and Knowledge : 

• Proven experience within a leadership/supervisory capacity 

Understand key principles in caring for the elderly, including:

• Core carer competency skills
• Dementia care
• Palliative care
• Rehabilitative care
• Manual Handling knowledge & skills
• Fall prevention knowledge & skills

Skills and Attributes:

• Demonstrated the ability to lead and inspire a team effectively
• Posses a strong sense of responsibility and accountability for team performance and client care
• Ability to motivate and engage team members to achieve their best
• Demonstrate excellent communication and interpersonal skills for building rapport with staff and clients.
• Proficient in managing time effectively to prioritize tasks and meet deadlines.
• Confident in decision-making and managing team dynamics.
• Quick to respond to team and client needs, ensuring timely support and solutions.
• Strong analytical skills to assess situations and make informed decisions.
• Effective in delegating tasks to optimize team strengths and ensure efficiency.
• Genuine empathy and compassion for both team members and clients.
• Demonstrate flexibility and adaptability to adjust to changing situations and environments with ease.
• Committed to following instructions and protocols accurately to maintain safety and quality of care.
• Patient and understanding in all interactions, fostering a supportive environment.
• Willingness to continually learn and enhance caregiving skills.

 Specific requirements

• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references