Job title : International Call Centre Agents – Lease Admin and Collections Specialist
Job Location : Eastern Cape,
Deadline : November 08, 2024
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RESPONSIBILITIES:
- Coordinate with the Integration team to send Lease documents for new site acquisitions.
- Conduct outbound calls to obtain updated payment information.
- Manage outbound integration calls and follow-up correspondence for outstanding leases.
- Handle outbound and inbound collection calls for past-due accounts.
- Collaborate with the Customer Success team to resolve customer disputes and manage billing correspondence.
- Monitor customer payment databases daily for receivable status.
- Initiate lock-out and overlock procedures with Facilities Maintenance
- Execute procedures for towing, abandonment, eviction, and foreclosure.
- Prepare weekly collection reports and assist in collecting aged receivables.
REQUIREMENTS:
- 1-2 years of experience in high-volume collections.
- Experience in lease administration (Advantageous)
- Proven knowledge of Consumer Collections.
- Familiarity with accounting software.
- Ability to thrive in a changing and fast-paced environment.
- Excellent verbal and written communication skills.
- Proficiency in computer use and relevant software applications (SiteLink, Google Workspace, etc.)
- Matric
- Clear Criminal and ITC
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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