Head of Credit Control – Cape Town needed at Robert Walters

• In this role, you will oversee the daily operations of credit control, develop and implement effective credit policies while ensuring alignment with the company’s objectives. You will lead, motivate, and support a team of credit controllers, providing training and performance evaluations to enhance their capabilities.
• By collaborating with various departments, you will optimize cash flow and reduce debtor days, contributing to the overall financial success of the firm. This position offers the opportunity to join a dynamic team that values innovation, continuous improvement, and strong client relationships, all within a positive workplace culture.

Key qualifications and experience for the Head of Credit Control:

• Professional accounting qualification: CIMA or ACCA preferred
• Proven experience in credit control management, preferably within a professional services or accountancy environment
• Proficient in accounting software and Microsoft Office Suite, especially Excel

Key duties for the Head of Credit Control include but are not limited to:

• Credit Control Leadership
• Oversee daily credit control operations to ensure timely and accurate receivables collection
• Develop and implement strategies to improve the credit control process and reduce overdue accounts while managing team resources effectively
• Credit Risk Management
• Evaluate client creditworthiness through reviews and credit checks, establishing appropriate credit limits
• Regularly update credit control policies to align with company objectives and monitor high-risk accounts, collaborating with internal teams to address potential risks
• Debt Collection
• Create efficient debt collection processes to decrease overdue debts and debtor days
• Negotiate payment plans with clients as necessary and ensure timely payments
• Review aged debt reports frequently, addressing disputes and payment issues promptly
• Stakeholder Engagement
• Cultivate strong relationships with clients, sales teams, and internal stakeholders to ensure seamless credit control operations
• Work closely with the finance department on cash flow management and reporting, providing senior management with regular updates on debtor performance and credit risk
• Team Management
• Lead and inspire a team of credit controllers by setting clear objectives and conducting performance reviews
• Identify training needs and keep the team updated on the latest credit control practices, fostering a positive environment focused on continuous improvement
• Reporting & Analysis
• Generate regular reports on key credit metrics, including debtor days and overdue balances
• Analyse trends to provide insights for decision-making on credit policies and risk management, ensuring accurate tracking of bad debt write-offs and provisions
• Compliance & Legal
• Ensure adherence to legal and regulatory standards related to credit control
• Collaborate with legal teams on debt recovery actions and initiate legal proceedings as necessary

Key personal skills for a successful Head of Credit Control:

• Strong interpersonal skills and the ability to engage effectively with diverse stakeholders
• High level of attention to detail and organizational ability
• Capacity to work in a fast-paced environment and manage multiple priorities
• If you are passionate about credit control and have a strong background in financial management, then please get in touch to learn more about this exciting opportunity.