Job Description

• Old Mutual Insure is looking for Claims Negotiator in the Non Motor space . The role will be responsible for Non-motor end-to-end claims. The role provides quality claims negotiating outcomes for the Claims function through effective and efficient claims negotiations and finalization.

You Would 

• Capture/register claim
• Validation of claims in line with checklist and SOP’s
• Answer telephone and email queries from all the stakeholders
• Analyse claim and confirm cover
• Draft rejection letter if claim rejected
• Request and analyze policy and related documentation
• Appoint assessors and investigators, if required
• Processing payments within the turn-around time
• Complaints handling and resolution
• Liaising with Service Providers

Minimum Requirements: Skills , Experience and Qualifications

• Matric
• Tertiary Degree/Diploma will be advantageous
• Higher Certificate in Short Term Insurance NQF 5 or NQF 4 – highly advantageous
• 2 – 3 years relevant work experience in claims validation and settlement
• Computer literate
• Good application of mathematics, logical sequencing & pattern recognition
• Claims investigation skills and attention to details.