Receptionist (Regional Management KZN) – Watercrest Mall needed at Growthpoint Properties

Duties and responsibilities

• Interaction with clients, tenants and contractors in a busy reception.
• Booking and coordinating meeting rooms.
• Assisting with court space exhibition sales and invoicing thereof.
• Interacting with messengers collecting and delivery cheques/mail.
• General office duties e.g. filing, photocopying, binding of monthly management pack and lease agreements etc.
• Answering the telephone, screening and directing calls to other staff members as well as providing basic information to callers.
• Taking telephone messages.
• Liaison with tenants and contractors.
• Contact contractors to log calls when required.  Eg Aircon problems, lifts out of order, Fire dept in case of fire, Municipality for outages and burst pipes, plumbers and electricians when required, etc.
• Keeping the reception area tidy and well maintained.
• Dealing with customer / tenant queries and ensuring a professional interaction to resolve queries.
• Handle reception and office management duties, including the making of tea/coffee.  
• Ensure that meeting rooms are serviced between meetings and that lunch orders are taken and carried out / managed, when required.
• Compile minutes of each team review / contractor meeting when required.
• Handle Petty Cash.
• Issue Keys and Contractors Register.
• Manage the ordering of stationery and control thereof.
• Obtain and capture monthly turnover figures on Nicor.
• Following up with tenants for outstanding turnover figures.
• General Support to Centre Management Team
• Updating contact details / files / records etc

Requirements

Experience & Qualifications

• Minimum two years’ receptionist experience.
• Matric/Grade 12