Broker Consultant-Parktown needed at Hollard Insurance

Job Advert Summary    

• Hello… an exciting new opportunity has just become available in Hollard Insure, Accident & Health CoE.  We are looking to recruit a Broker Consultant, based in Parktown.

Role Objectives:

• The role is based in Johannesburg and the successful candidate will be required to visit brokers on a weekly basis.
• Develop and maintain effective business relationships with brokers to attract, underwrite and develop profitable new business.
• Effectively market A&H related insurance products and services to binder, outsourced and direct commercial brokers in Johannesburg and Pretoria
• Where possible, new brokers are sourced and on-boarded.
• Interpret, explain and effectively market all A&H products and services in collaboration with the centre of excellence.
• Development, maintenance and implementation of broker and new business strategy.

Key Responsibilities:

• Sales and Marketing: Visit brokers and accompany sales team members on broker visits within Johannesburg and Pretoria. Manage own portfolio, obtain new business from brokers and develop relationships with existing and new brokers. Manage the growth (including organic growth) of the division. Sell A&H products to brokers and/or agents using consultative selling techniques. Contribute to effective marketing of the A&H products by answering questions, resolve problems on topics such as policy status, billing, etc., and explaining new or revised products and processes. Make presentations to brokers and/or agents. Support with the account renewal process
• Underwriting/Risk Analysis: Analyse qualitative and quantitative data prepared by brokers to provide approval for risk selection and acceptance, coverage and price. Recommend creative alternatives in regard to rating plans, coverage and payment plans. Recommend or implement changes to improve productivity, profitability, growth and the quality of assigned book of business. Decline unsuitable risks.
• Account Management: Meet goals for volume and value of quality new business quoted and written within agreed A&H and underwriting guidelines. Recommend or implement changes to improve productivity, profitability, growth and the quality of assigned book of business. Review segment profit/growth results and trends to recommend and implement action plans to produce profitable underwriting results. Deliver timely and accurate reports as agreed
• Operational Management: Ensure that policy transactions (quotes, new business) are issued and recorded accurately and in a timely manner by rating and/or capturing transactions to the core business system. Assist in the general management of all aspects relating to operations within the division. Develop a broker segmentation strategy and develop and maintain a Branch and broker visibility plan / visitation programme in line with the segmentation strategy and in conjunction with other stakeholders.

Required Knowledge and Experience    

• At least 5 years relevant Insurance / Financial services experience with a proven track record
• Knowledge of A&H business will be advantageous
• Experience and relationships within the Commercial Broking market
• Microsoft Office
• Ability to work overtime and attend functions to entertain brokers and/or agents, when needed
• Self-management skills (ability to organize workspace, time-management); Excellent communication skills (including writing and presentation skills); Negotiation skills (internal & external); Sales and marketing skills;
• Relationship management skills (have the right approach with the right people); Analysis and interpretation of data pertaining to assigned books, reports and market conditions; Sound understanding of the TCF principles

Educational Requirements    

• Minimum Grade 12 (matric)
• Tertiary qualification will be advantageous
• Must be FAIS compliant (Representative certificate)
• Valid driver’s license and own car is essential