Specialist: Application Support (Deployments & Releases) (Menlyn) needed at Assupol

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Job title : Specialist: Application Support (Deployments & Releases) (Menlyn)

Job Location : Gauteng,

Deadline : November 11, 2024

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Duties & Responsibilities:

  • Application Support and maintenance
  • Provide dedicated support to Sales agent, including supporting and maintaining the applications they use.
  • Support and maintain all other applications 24/7, to ensure stability, systems availability, and performance according to agreed SLA,
  • Support, maintain and monitor Non-Production and Production Environments,
  • Deploy applications to Non-Production and Production Environments,
  • Maintain software components & ensure reliable deployment of new features,
  • Review input deliverables from Development (RN / DI),
  • Prepare implementation plan and Communicate to stakeholders,
  • Ensure application monitoring is in place as well as automated daily health checks,
  • Research new tools, technologies and best practices,
  • Taking ownership of software issues, and working with Development Teams to resolve more advanced issues,
  • Support the adoption of Continuous Delivery, Continuous Integration, and Agile best practices,
  • Automation of manual tasks,
  • Proactively perform routine maintenance activities,
  • Perform daily health checks on all applications,
  • Manage pre-implementation and post-implementation testing,
  • Monitor Service Desk queue and manage incidents, requests and problems experienced with systems,
  • Run production scripts to correct system errors,
  • Provide business support when required (e.g.  month-end operational activities),
  • Log Change requests and CAB attendance.

Requirements
Formal Education:

  • IT degree/diploma 
  • Strong computer skills including Microsoft Office and databases
  • Knowledge of configuration management tools and application performance and management tools
  • ITIL foundation certification

Experience

  • Minimum 3-5 years of enterprise software development experience or 2+ years of DevOps experience; IIS .net technology,
  • 2+ years of experience in windows based operating systems,
  • Knowledge and understanding of Agile Methods,
  • Exposure to cloud computing,
  • Experience in implementing and maintaining Application Performance and Monitoring tools,
  • Experience working in an Agile development environment,
  • Insurance background/experience (Advantage),
  • K2 Platform knowledge and experience (Advantage),
  • Previous track record of Sales Support (Advantage),
     

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

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