Job title : Senior Administrative Officer (5 Posts)
Job Location : Gauteng, Pretoria
Deadline : November 16, 2024
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Appointment requirements
- Grade 12
- At least two years’ relevant working experience in human settlements beneficiary administration and conveyancing
- Supervisory experience will be an added advantage
- A valid Code B driving licence
- Computer literacy
Personal attributes and/or competencies
- Ability to work under pressure; good written and verbal communication skills; ability treat residents with courtesy and respect; service excellence skills; good telephone etiquette; understanding of human settlements and local government; excellent administrative skills
Primary functions
- Manage and implement the National Housing Needs Register (NHNR), title deeds and conveyancing in the region working together with the team
- Supervise and administer the beneficiary administration, title deeds and conveyancing process, including the housing subsidy applications process and the filing and safekeeping of all documents
- Conduct inspections in loco and verification regarding housing projects when required
- Collate statistics and information for reports through inspections in loco and interaction with administrative officers
- Ensure that all reports are submitted timeously
- Supervise the work of administrative officers and subordinates
- Handle public and general office walk-in enquiries and complaints together with administrative officers and ensure that deadlines are met
- Compile the agenda and minutes of meetings and write reports through consultation with the manager
- Provide responses to internal and external correspondence within the specified timelines as and when required
- Implement and ensure compliance with relevant policies, administrative systems and procedures
- Manage and supervise all logistical and administrative matters
- Supervise the opening of house files and municipal services accounts for beneficiaries and consumers
- Perform other administrative duties and assist other regions or offices as and when instructed by superiors
- Supervise the allocation process
- Ensure that all forms are correctly completed and supporting documentation is submitted
- Work with the provincial government and the Joint Allocations Committee as required
- Ensure that approved beneficiaries are informed accordingly of their approvals
- Ensure that deceased beneficiaries are provided with a referral letter to the Master of the High Court
- Inform all beneficiaries who were not approved of the reasons for their non-approval
- Ensure that all policy and administration systems are adhered to
- Ensure that regular meetings are held with the team and attend meetings as and when required
- Implement consumer education programmes in the region as and when required
How to Apply for this Offer
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