Job title : SVT Senior Admin
Job Location : Western Cape, Cape Town
Deadline : November 16, 2024
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About the job:
- The Service Value Team, part of the Operations department at Cloud Direct, comprises two divisions: Supply Chain and Administration. The Admin team is customer-facing and dedicated to servicing a diverse range of customers with varying spending levels. This team is further organized into three tiers: Pooled, Aligned, and Seniors.
- To excel in the Senior Admin role, candidates should have prior experience managing over 20 accounts with medium to high spending levels.
Key responsibilities include
- Arranging client meetings
- Conducting report reviews
- Developing account growth plan
- Identifying upsell opportunities
- Effectively handling day-to-day client requests
- Incidents
- Cancellations
- Escalations in a proactive and professional manner.
- As a representative of Cloud Direct, collaboration with various departments within the organization is essential. Successful candidates will be positive, goal-driven, intelligent, team-oriented, and adaptable to change.
Essential Knowledge and Skills Required:
- Previous account management experience with exposure to selling Microsoft products and licensing.
- A solid understanding of Microsoft cloud solutions.
- A self-starter who can leverage all available resources to drive continued growth with accounts.
- Ability to thrive in a fast-paced, multi-tasking environment.
- Proven critical thinking skills, self-motivation, and the ability to use logic and reason along with sound commercial acumen.
- Strong attention to detail.
- Demonstrated proactive troubleshooting, listening, and problem-solving skills.
What do we offer you?
- Responsible Time off (uncapped annual leave)
- Group Life Cover /Disability Income Cover/ Trauma Insurance Cover (Injury / Disability)
- Fitness Cash Contribution
- Pension Fund Contribution
- Medical Insurance Contribution
- Enhanced Maternity & Paternity Leave
- Endless Growth Opportunities: We provide ample opportunities for professional development, mentoring, and advancement.
- Culture of Excellence: We foster a high-performance culture that recognizes and rewards exceptional talent.
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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